Privacy policies

In compliance with Law No. 29733 – Data Protection Law, we detail the following:

What personal data do we collect, how do we collect it and why do we request it?
The personal data that we collect are those that appear in the forms on our website. Additionally, we may store your IP address to keep track of origin.

This information is used solely to communicate with you or for the purpose of the form. We have three forms where we collect personal information:

  1. Contact form: We use this information to identify you and to be able to communicate with you in case you have any comments or queries.

  2. Billing and dispatch form: We need this information for the billing and dispatch process.

  3. Complaint Book Form: This information is collected by us for the purpose of the form.

Where is your personal information sent or stored?
When you use any of the forms on our website, that information first travels through the internet, from your device to the server where our website is hosted, which is located in the United States of America. The information is then processed as follows:

  • When you send a comment through our contact form or through the complaint book form, that information will be sent to an email from our company and will not be stored in the database of our website.

  • When you use the billing and delivery form at the time of making a purchase, that information will be stored in the database of our website, so that we can monitor the purchase process and keep a record. Additionally, this information will be sent to an email from our company as notification and additional registration.

How long do we keep your personal data?
The data you provide through any of the forms on our website will be kept indefinitely for administrative and security reasons.

What rights do you have over your data?
If you have written to us or made a purchase, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are obliged to keep for administrative, legal or security purposes.

Confidentiality of personal data
The personal data provided by people will be treated with complete confidentiality and the duty to keep them is guaranteed, adopting all the necessary security measures.

Security of personal data
In compliance with current regulations, appropriate legal, organizational and technical measures have been adopted to guarantee the security of personal data, avoiding its alteration, loss, improper treatment or unauthorized access. In this sense, only the processing of personal data stored in repositories that meet the security conditions required by the information security regulations, personal data protection and use of cloud services in the Public Administration of the Peruvian State.

On the exercise of rights as the owner of personal data
The people who have provided their personal data can exercise their rights of access, rectification, cancellation and opposition, to prevent the supply of their personal data, to oppose the treatment or objective treatment of the data, in the terms included in the Peruvian legislation. current. In order to exercise these rights, citizens must direct the request to the email address hello@sissai.com with the subject "Protection of Personal Data", consigning their data, proving their identity and the reasons for their request.

Validity and Modification of the Privacy Policy
We reserve the right to modify this Privacy Policy in the event that there is a change in current legislation, doctrinal, jurisprudential. We may make changes and corrections to this Privacy Policy. If any change is made to this Policy, the new text will be published on the platform. Please check this document regularly for any changes that may have occurred and how they may affect you.