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Terms and Conditions

I. LEGAL NOTICE

This website is owned by SISSAI JOYERIA S.A.C, hereinafter SISSAI.

Its main objective is the promotion and commercialization of jewelry products in 18k gold, sterling silver, and/or with precious, semi-precious and natural stones, as well as providing specialized advice on engagement rings, wedding rings and custom-made jewelry. The referred products are made by our jewelers in our own workshops.

Accepting the Terms and Conditions of this website is a prerequisite for registration and / or purchase of the products promoted on it.

To contact us, please send us an e-mail to: hello@sissai.com or call us at 01- 4228076.

 

 

II. CONDITIONS OF USE OF THE WEB SITE

The conditions of access and use of this website are governed by current legislation and by the principle of good faith, so that any user of the website is obliged to make good use of it. For this reason, conduct that goes against the law, the rights and/or interests of third parties, as well as against morality and good customs will not be permitted. Otherwise, you will be prevented from using the website and from purchasing the products promoted therein.

 

 

III. LEGAL CAPACITY OF USERS

The services and products offered through this website are available to persons (users) who have legal capacity to contract, for which reason, the acts performed by minors or incapacitated persons on the platform, will be the sole responsibility of their parents, guardians or curators, or caregivers and therefore will be considered performed by them in exercise of the legal representation with which they have.

In order to access the products and/or services of the website, users must register in the same, providing true, updated and complete information. The information provided in this website constitutes a sworn statement.

In that sense, your registration will generate an account that will be associated with your information (name, email, password, delivery address, payment methods, among others), so that all transactions on the website, through the user’s registered account, will be understood to be made by the user of that account.

IV. LIMITS TO LIABILITY

SISSAI is not responsible for:

The information and contents stored in forums, social networks or any other media, which have been provided by third parties;

The fall of the website due to malfunction of the internet service provider or other causes not attributable to SISSAI.

Problems that may be generated within the payment gateway at the time of making transactions, due to the provider or providers of such services.

Likewise, SISSAI may reserve the right to:

Remove or block those contents that could affect or contravene national or international legislation, third party rights, morality and public order.

Remove or block advertising content stored by third parties, without authorization, on the website.

Prohibit access and cancel the user’s account in case of non-compliance with the terms, conditions and policies established by SISSAI; affect or contravene national or international legislation, affect the rights of third parties, or morality and / or public order. All of the above regardless of exercising any criminal, civil or administrative action against the user.

 

 

V. MODIFICATIONS TO THE WEBSITE AND PRIVACY POLICY:

SISSAI reserves the right to change, modify or add content in this Terms and Conditions document as well as in any other element of the website, at any time and without prior notice. The modifications that require the consent of the registered users of this website will come into effect as of the working day following their publication on the website, and the users of the website must give their consent to such modifications in order to continue using the website.

Likewise, users are warned that the information provided by third parties may contain errors or inaccuracies, may not be complete or updated, therefore SISSAI reserves the right to correct any error, omission or inaccuracy, change or update the same at any time and without prior notice.

 

 

VI. INTELLECTUAL AND INDUSTRIAL PROPERTY

SISSAI owns the trademark and all intellectual property rights related to the contents included in the website (text, photos, videos, images, drawings, etc.), so they may not be reproduced, distributed, publicly communicated, transformed, or used in any way, unless expressly authorized by SISSAI.

 

 

VII. APPLICABLE LAW AND JURISDICTION

The conditions set forth in this website are governed by Peruvian law. Likewise, the users of the website expressly waive any jurisdiction that may correspond to them and submit to the jurisdiction of the competent authorities of Peru to resolve any dispute that may arise in connection with the website or the activity carried out therein.

 

 

VIII. CONDITIONS ON THE ACQUISITION OF THE SERVICES AND PRODUCTS ON THE WEBSITE CHARACTERISTICS OF THE PRODUCTS AND SERVICES

 

The products offered through this website, detail their characteristics and technical specifications.  All our jewelry is handmade and made with natural stones, so they may vary slightly from the referential image placed on the website. The stones, both those that are cut and those that are in a natural state, given their nature, may vary in tone and / or formation. The photos shown on the website are only referential.

 

Also included are the terms and conditions that are applicable (price, charges, payment methods, special conditions, among others), so the user must take it into account to make their purchase decision. The services and products offered through this website are expressed in Soles (PEN) for users located in Peru and in U.S. Dollars (US$) for users located internationally.

Before making the payment, the user will be able to verify, once again, the products he/she wishes to purchase and the total price to be paid, including applicable taxes, shipping costs, discounts, among others.

The user is responsible for the choice of the type of delivery required, which must be in accordance with the delivery zone of the referred purchase, in addition to the time windows and the type of packaging required for each case. In case the delivery cannot be delivered due to some kind of error on the part of the user, he/she will have to assume the additional delivery costs for the correct delivery.

Money refunds are not applicable in any case. In case the user is not satisfied with the product received, he/she will obtain a credit balance with which he/she will be able to choose jewelry directly in our stores. The balance can be used only once, not being possible to split the change in several amounts and times. These types of cases are applicable only during the 7 days after the purchase is made.

 

 

Purchase request

The selected products will be stored in a shopping cart. To make the purchase you must click on the button VIEW CART.

The screen will show the details of the products contained in the cart: name, price, quantity of each product selected and the total amount of the products. Likewise, you will be able to see the total amount of products contained in the shopping cart, where the total amount of products selected in the shopping cart and the shipping cost will be shown.

Before making the payment, the user will be able to verify once again, a summary of the products he/she wishes to purchase and the total price to be paid, including: shipping costs, discounts, among others.

To finalize the purchase, the user must click on the FINISH PURCHASE button, where users are requested to register on this website. The shipping address provided in the registration will be used for the delivery of the products ordered. It is understood that the information provided is true, updated and complete, which constitutes a sworn statement.

The user must then accept the terms and conditions and click on the PAY button.

The following information will appear on the screen: order number, date of purchase, total to be paid and payment method. You will be able to continue with the purchase process by clicking on the PAY button or modify the payment method by pressing the CANCEL button.

Once you click on the PAY button, the website forwards you to a secure payment gateway.

It should be noted that throughout the purchase process you will be reminded of the importance of skipping the review of the product being purchased.

 

Means of payment

The payment will be made at the end of the purchase process and will be an indispensable condition for the formalization of the same. In any case, the choice of the means of payment is made during the purchase process in the corresponding screen.

We admit the following payment systems:

  • Credit or debit card
  • Pago efectivo
  • PayPal

 

Availability of products and services

The services and products offered through this website are subject to availability. Therefore, the user should receive a Purchase Confirmation email.

The user agrees that SISSAI may rescind or cancel, in whole or in part, any transaction subsequent to the Purchase Confirmation and even prior to delivery. In this case, SISSAI will contact the user, inform him/her of the rescission or cancellation and refund the cancelled money.

Furthermore, SISSAI reserves the right to change or replace, at any time, any product or service offered on the Website, its prices and/or specifications, as well as to limit the quantities of products made available for sale through the Website, to the extent permitted by law.